Help & FAQ’s

1. WHAT IS FRIENDIN?

Make Friends, Share experiences

 

Friendin is a two-way market place social app that connects people who have an experience to share with those who are looking for an experience to try. Through shared experiences on Friendin, providers and users build real connections with real people from all around the world, based on similar compatibility traits.

 

Users gain access to unique and distinctive experiences shared by reliable providers and fully immerse themselves in the culture of the experience. Providers can effortlessly captivate an ever-growing audience by showcasing incredible experiences, whether it is zip lining through the Amazon, watching the sunrise atop a volcano in Antigua, discovering the best Waterfalls in the Blue Mountains or simply show a traveler the secret hidden local gems of your town.

 

Create a personalised account and set up shop to find the best experiences for you with tailored search results. Social connections highlight new friends in close proximity, with friends suggested based on our unique algorithm. Discover something you’ve always wanted to experience, simply save it to your wish list, purchase it directly though the App or even swipe it up to invite a friend.

 

Let Friendin find you new friends, to create experiences worth sharing.

2. FRIENDIN IN A NUTSHELL?

Friendin is a two-sided marketplace. This basically means you have a community of Users & Hosts, just like the Airbnb model.

Users

  • Find compatibility-matched new friends to connect & chat
  • Share and discover new local experiences
  • Invite & send friends activities, experiences or products.

Hosts

  • Make money based on your interest, hobby or passion
  • Set your own price, time

Offer activities, experiences or products

3. HOW DOES THE FRIENDIN ALGORITHM WORK?

Shhh! That’s a secret! But what we can tell you is that we take into consideration your personality, astrology, numerology, location and interests to best match you with new friends that you actually want to hang with. The Friendin Algorithm also recommends you experiences, activities & products that you may wish to buy, send or invite to your old or new friends.

4. CAN I TRUST PROVIDERS ON FRIENDIN?

Safety and security is our number one priority and we do our very best to make sure that Friendin is a safe application to connect, chat and experience the best the life has to offer. We aim to monitor all reports, reviews and ratings of users and providers. However, we do encourage our community to do their own diligence by connecting, and reading reviews before they meet up or purchase from other users through the platform.

5A. HOW CAN I GET NOTICED AS A USERS

Friendin believes in real organic connections. We base-match on a machine learning algorithm, so the more you use Friendin, the better the platform connects you with your true friends.

5B. HOW CAN I GET NOTICED AS A HOST
  • The more professional your photos look in your shop the more you will be noticed.
  • Keep your pricing competitive. Its recommended that you don’t price your experiences, activity or products above the standard.
  • Make sure what your offering in your shop is something that will create excitement for others to enjoy.
  • Write a fun detailed description about your offering.
6. HOW DO I SEND AN INVITE TO A FRIEND?

It’s easy! From the “Friendin” home screen, find an experience, activity or product, then find a friend you want to send it to and simply just “swipe up”. The invite will automatically be sent to that person!

You can also send experiences & products to a family member, partner, work colleague etc.

7. WHY DO I RECEIVE INVITES?

Get excited! Someone wants to either: invite you to an experience or send you a gift! Simply go into your message and respond to the friend that has invited you.

8. HOW DOES THE WISHLIST WORK?

When you are browsing the shop and you come across something you love, simply click the “star” icon to add it to your Wishlist. Other users will be able to see that you really want to experiences a certain activity or product. A friend may invite you to do that experience with them or they might send it as a gift on your next birthday.

Mark & Rebecca, the Co-Founders of Friendin, use their Wishlist as their ultimate Bucket list.

 

9. CAN I TRUST FRIENDIN?

We SSL encrypt all our data to ensure it is safe and secure and we never pass on your personal information to third parties!

10. HOW DO I SELL AN EXPERIENCE, ACTIVITY OR PRODUCT ON FRIENDIN?

Simply go to “My Profile” then “My Shop” and select “List an item”. Take a few great looking photos of what you have to offer and then upload the photo to your shop. Give a fun detailed description of your offering with a price and away you go!

11. HOW DO I SET UP MY SHOP?

Simply go to “My Profile” then “My Shop” and select “List an item”. Take a few great looking photos of what you have to offer and then upload the photo to your shop. Give a fun detailed description of your offering with a price and away you go.

12. HOW DO I UPLOAD TO MY SHOP?

Select “List an item” and follow the few simply steps.

13. HOW CAN I GET MY SHOP NOTICED?

You are always more likely to sell to your friends then to a random person, aren’t you? By connecting more with compatible friends, you will in turn increase your chances of selling your offerings through Friendin.

Always remember, great looking professional photos of your listing will also increase the amount you sell.

Sharing your listing on your personal social pages increase sales by 30-40 %.

14. HOW DO I MAKE MONEY?

The first step is by thinking what you are passionate about and love to do in your spare time! Is it bushwalking? You could become a bushwalking tour guide. Is it surfing? Become a surf instructor. Or do you have a boat? Hire out your boat for the weekend and take tourists for a scenic tour. Once you have the experiences or products that you would like to share with the world, start uploading to your shop.

The extra money you earn could start you saving for your next overseas holiday or even a new car!

15. WHEN DO I GET PAID?

All payments are transferred to your nominated accounts 1-3 working days after the experiences are completed or the product has been received.

 

16. WHO IS BEHIND FRIENDIN?

The founders are Mark Ruck & Rebecca Boyd-Bais

17. WHAT IF I NEED HELP?

Easy – click “Contact Us” or send us an email hello@friendin.com

18. HOW DO I STOP ANOTHER USER CONTACTING ME?

We allow users to block and report any user on the platform. If it is just someone you don’t want to be friends with (maybe an ex-boyfriend or that annoying neighbour) just select ‘block’. If it is something more serious, please bring it to our attention by reporting them.

19. HOW CAN I REPORT EXPLICIT CONTENT, OR INAPPROPRIATE BEHAVIOUR?

We take this very seriously, please report via their profile or contact us directly.

20. HOW CAN I CONTACT YOU (FRIENDIN)?

hello@friendin.com

 

We will be in contact within 48 hours

20. WHY WE CREATED THE ONBOARDING PROCESS

The 12 personality profiling questions when you first sign up to Friendin, helps Friendin’s AI learning algorithm to match you with compatible personality types, which in hand recommends you to likeminded people that you can hang out with.

Selecting your interests also helps Friendin recommend experiences and products to you.

 

Selecting your interests also helps friendin to recommend experiences and products to you.